This list includes details of many of the organisations and services you might need in the event of a flood. We recommend that you save it on your computer, print copies to keep near your telephone and in your emergency flood pack.


If you believe there is a real and imminent risk
to your life ring 999 immediately.

Environment Agency Floodline – information on current flood warnings
0345 988 1188
Type talk (for the hard of hearing): 0345 602 6340
Calderdale Council Community Safety & Resilience Team – information on current emergencies
01422 288001
Out of business hours: 01422 288000
Yorkshire Water – report flooding of sewers or water mains
0345 1 24 24 24
United Utilities – report flooding of sewers or water mains
0345 672 3723
Canal & River Trust – report serious flooding from canals
0800 47 999 47
Flood Groups
Todmorden Flood Group
07368 263273
Hebden Bridge Flood Group
07580 168254
Mytholmroyd Flood Group
Calder Valley Community Support Group
Help and advice
during a flood
Citizens Advice Bureau
08444 111 444
Report a power cut
Northern Powergrid
0800 375675
Emotional support
South West Yorkshire Partnership NHS Foundation Trust
01484 343700
Insight Healthcare
0300 5550191
Healthy Minds - Calderdale’s mental health charity
Halifax office: 01422 345154
Hebden Bridge office: 01422 417357
Safespace (run by Healthy Minds)
Phone: 01422 345154
Text: 07388 990227
Emotional support
Calderdale Open Minds Partnership
01422 300001
0800 1111 (free calls and available 24 hours a day)
for flooding
Check your flood risk
Sign up for flood warnings
River level information
If you are concerned about river flooding or would like help preparing a personal flood plan
Calderdale Council - information about evacuation and preparing for emergencies
01422 288001
your property
The National Flood Forum
01299 403055
The Association of British Insurers
0207 600 3333
Flood Re - a flood re-insurance scheme
Property Care Association Flood Protection Group
0844 375 4301
British Damage Management Association
01858 414278
British Standards Institution - a list all manufacturers of flood protection products that have achieved the Kitemark accreditation
020 8996 7001
Financial assistance
and support
Calderdale Council – financial assistance in the event of a flood
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